1. Overview
Diazites provides AI automation and business tools, including AI employees, voice agents, a customer-engagement platform ("QM"), and related services (collectively, the "Services"). This Privacy Policy applies to all information collected through the Services, including diazites.com and app.diazites.com.
2. Information we collect
We collect information in the following ways:
- Account information — your name, email address, phone number, and business details when you create an account or contact us.
- Facebook Login data — when you sign in with Facebook, we receive the profile information you authorize at login, typically your name, profile picture, email address, and Facebook user ID.
- Usage data — pages visited, features used, device/browser information, IP address, and interactions with the Services.
- Communications — messages you send us, and records of support and sales conversations.
- Payment data — processed by our payment partners (e.g., Stripe); we do not store full card numbers.
3. How we use your information
- To create, operate, and maintain your account.
- To provide, personalize, and improve the Services.
- To communicate with you about your account, support, and service updates.
- To process payments and prevent fraud and abuse.
- To comply with legal obligations and enforce our terms.
4. Facebook and third-party login data
If you connect your account to Facebook, we only access the profile fields you approve in the Facebook Login dialog. We use this data solely to create and operate your Diazites account. You can disconnect Facebook access at any time in your account settings or by emailing us. We do not sell your Facebook data or use it for advertising unrelated to the Services.
5. How we share information
- Service providers — trusted vendors (hosting, payments, analytics, email) who process data on our behalf under confidentiality obligations.
- Legal compliance — when required by law, regulation, or valid legal process.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information.
6. Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Services are used. You can control cookies through your browser settings.
7. Data retention
We retain personal information for as long as your account is active or as needed to provide the Services, then delete or anonymize it. Certain records may be kept longer where required by law or for legitimate business purposes such as fraud prevention.
8. Your rights and choices
- Access and correction — request a copy of your data or correct inaccuracies.
- Deletion — request that we delete your personal data. See our Data Deletion page for instructions.
- Disconnect Facebook — revoke our access to your Facebook data at any time.
- Opt out — unsubscribe from marketing communications at any time.
To exercise any of these rights, email us at the address below.
9. Data security
We use industry-standard safeguards — including encryption in transit (TLS/SSL), access controls, and secure hosting — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Children's privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal data, contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Services after changes means you accept the updated policy.
12. Contact us
Questions about this Privacy Policy or your data? Reach us at:
Diazites LLC · diazites.com · Request data deletion